Opus One Presents will be offering ticketholders the opportunity to obtain refunds on shows that have been postponed due to the unprecedented impact of the coronavirus. Refund requests will be honored for any postponed show, once the rescheduled date has been announced. Ticketholders will then have 30 DAYS to request a refund on all rescheduled shows. Refunds for tickets purchased directly from Mr. Smalls Cafe & Box Office, and Dave’s Music Mine will be processed at Mr. Smalls upon reopening.
For shows that have already announced a rescheduled date, you will receive an email from the ticketing company starting on April 30 with instructions on how to refund your tickets. You will have 30 DAYS from the time the email is sent to you to request your refund. Tickets purchased AFTER the rescheduled date has been announced will not be eligible for this refund.
If your show hasn’t announced a new date yet, please hold on to your tickets. You will be receiving an email notification from the ticketing company when the show is rescheduled, along with information on how to request a refund should you choose not to attend the rescheduled event. Note that if you wish to attend the rescheduled show, your original tickets will remain valid for the new date.