What is the age limit to attend Club Café?
Club Café is strictly 21+. Valid ID is required. The only acceptable forms of ID are a state issued ID or drivers license, passport, or Military ID.
Can an underage child attend Club Café with their parent or guardian?
Unfortunately not, all events are strictly 21+. There are no exceptions.
Where can I purchase tickets?
Tickets can be purchased directly at the club during any show (cash only). They can also be purchased in advance online via www.ticketweb.com/clubcafe, by telephone 866-468-3401, or at Dave’s Music Mine (East Carson Street, South Side).
I purchased tickets through ticketweb and want to change the name of the person on the will call list picking up the tickets -OR- I purchased tickets through ticketweb and did not receive them before the show.
Please call Ticketweb directly: 866-468-3401
Does Club Café serve food during concerts?
Yes, the kitchen is open for most events, except for late shows (those beginning after 9pm).
Is photography or audio/video recording allowed at Club Café?
Flash photography is never permitted for the courtesy of all those in attendance. Professional photography is only permitted if approved in advance directly by the artist(s) playing that night. In most cases cell phone cameras and simple amateur cameras are ok. Video or audio recording is not permitted.
Is there reserved seating?
All shows are set up with limited seating and standing room. Seating is available on a first come, first serve basis only. No reservations are taken.
Can people with special needs reserve seating?
Yes. Please call us at least 24 hours in advance prior to the show you are attending at 412.431.4950 and leave a message on the machine. Be sure to include your name, the show you are attending, and a return phone number. You can also email us at firstname.lastname@example.org
How can I book a band or artist to perform at the club?
Please email email@example.com with information on the act(s). Do not call the club for booking.
Is Club Café non-smoking?
Yes. Re-Entry is permitted for those who wish to step outside to smoke.
I believe I left/lost an item at Club Café or forgot to close my tab
Please email us at firstname.lastname@example.org or call and leave a message at 412.431.4950. Be sure to leave the name/date of the show you were attending, and item lost. In most cases if you forgot to close your tab, it will be closed with a 20% gratuity on the card you opened it with and you do not need to do anything further. If there are any issues however, feel free to contact us.
What is the parking situation?
Street Parking Is Available (Meters Are Enforced Until 6pm Monday-Thursday, Until Midnight On Fridays And Saturdays. There Is No Enforcement On Sundays). Parking Is Prohibited On E Carson Street (Between 12th And 18th) On Friday And Saturday Evenings. There Is A Lighted Parking Lot On E. Carson Street Between 12th And 13th St (Enforcement Hours Are Posted In Lot).